Now Hiring for Executive Assistant/Office Manager at Brewer Therapy & Associates

Here's a detailed list of duties for the position at our mental health clinic:

1. Administrative Support:
   • Manage the daily administrative operations of the clinic.
   • Coordinate schedules and appointments for therapists and clients.
   • Answer phone calls, respond to emails, and handle inquiries from clients and other stakeholders.
   • Maintain and update client records, ensuring accuracy and confidentiality.
   • Prepare and distribute correspondence, memos, and reports as needed.
2. Patient Intake and Registration:
   • Greet and check-in patients upon arrival.
   • Collect patient information, including insurance details and contact information.
   • Verify insurance coverage and obtain necessary authorizations for treatment.
   • Assist patients with completing intake forms and other necessary paperwork.
3. Billing and Insurance:
   • Process insurance claims, post payments, and verify coverage for services rendered.
   • Bill patients for copayments, deductibles, and outstanding balances.
   • Follow up on unpaid invoices and work with insurance companies to resolve any billing issues.
   • Maintain accurate billing records and financial reports for the clinic.
4. Facility Management:
   • Oversee the maintenance and cleanliness of the clinic facilities.
   • Ensure that equipment and supplies are adequately stocked and maintained.
   • Coordinate repairs and maintenance as needed.
   • Monitor safety and security protocols to ensure a safe environment for staff and patients.
5. Staff Support:
   • Assist therapists and other clinical staff with administrative tasks as needed.
   • Coordinate staff schedules and calendar for meetings and company marketing events
6. Quality Assurance:
   • Implement and maintain quality assurance measures to ensure compliance with regulatory standards and best practices.
   • Monitor and evaluate clinic operations to identify areas for improvement.
7. Patient Communication and Follow-up:
   • Communicate with patients to confirm appointments and provide reminders as needed.
   • Follow up with patients to collect feedback on their experiences and address any concerns or issues.
   • Serve as a point of contact for patient inquiries and requests for information.
8. HIPAA Compliance:
   • Ensure compliance with HIPAA regulations regarding patient privacy and confidentiality.
   • Safeguard patient information and maintain confidentiality at all times.
9. Collaboration and Networking:
   • Collaborate with other healthcare providers and community organizations to coordinate care for patients.
   • Attend meetings, conferences, and networking events to stay informed about industry trends and developments.
   • Build relationships with referral sources and potential partners to expand the clinic's reach and impact.
10. Documentation and Reporting:
    • Maintain accurate and up-to-date documentation of clinic activities and services provided.
    • Generate reports on key performance indicators, such as patient volumes, revenue, and expenses.
    • Prepare documentation for audits and compliance reviews as required